PEACE OF MIND WARRANTY
NAPA Auto Care Centers offers their customers NAPA's twelve month, 12,000 mile nationwide "Peace of Mind" warranty on eligible parts and labor, At no additional cost to you the customer. It's a promise to you that you can stop at any of the 9000 NAPA Auto Care Centers nationwide and know that the same 12 month/12,000 mile warranty on qualifying services and repairs still applies. Now That's "Peace of Mind".
NAPA Auto Care "Peace of Mind" Warranty Terms and conditions.
Who Makes this Warranty
This warranty is made by the independent NAPA Auto Care Center who is so named on the repair order and performed the services/repairs on your vehicle. This warranty will be honored by any NAPA Auto Care Center participating in this program, or other repairing facility authorized in the United States. This warranty is not a warranty by the National Automotive Parts Association (NAPA), it's employees, stores or member companies - or the warranty program administrator, AMERICAN, INC.
What is Covered by this Warranty
This warranty covers the following types of repairs and services.
The AutoCare Center warrants that the above repairs and services performed at this location will be free from defects in materials and workmanship for six months or 6,000 miles, which ever comes first, measured from the date of the repair and odometer reading shown the repair order. This warranty is conditioned on the vehicle being subjected only to normal, non-commercial use and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original repair or service.
If there is a defect in either materials or workmanship within the warrant period, the dealer shall have the option to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you or refund the entire charge for the warranted repairs, minus any previous refund.
Where You Can Obtain warranty Service
If you are less than 25 miles away from the originating repairing NAPA AutoCare "Peace of Mind" warranty program location, you must return your car to the NAPA AutoCare location where the warranted service was performed and present your copy of the repair order to the AutoCare Center. If you are unable to return to the NAPA AutoCare "Peace of Mind" warranty location, then you may take your vehicle to any participating location authorized to perform such work in your area.
If you are not aware of a participating NAPA AutoCare location in your area, then you must call the NAPA AutoCare warranty Center, at 1-800-452-6272, from 8:00 am to 8:00 p.m. (Eastern Standard Time), Monday through Saturday. The Warranty Center will direct you to the nearest participating NAPA AutoCare location. If there is no such locations authorized to perform such work in your area, the Warranty Center will direct you to an authorized non-NAPA AutoCare warranty Program location.
What you must do to obtain Warranty Service
You must keep a copy of this repair order and present it when seeking service under this warranty. If warranty work is performed at a participating NAPA AutoCare Center, you must temporarily surrender possession of this repair order.
If there is no NAPA AutoCare Center
in your area, you must obtain authorization from the NAPA
AutoCare Warranty Center prior to any warranty repair work
by calling 1-800-452-6272. If a non-NAPA AutoCare Warranty
Program location will not accept payment from the Warranty
Center, you must pay for the warranty service and submit
your original repair order and warranty service repair order
to the Warranty Center for reimbursement. In all cases, the
What is Not Covered by this Warranty
You must, of course, pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration or "tampering with" (by other then the AutoCare Center or the AutoCare Center's employees.) The AutoCare Center's employees and/or agents do not have the authority to modify the terms of this warranty or to make any promises in addition to those contained in the warranty.
This warranty does not in anyway include incidental or consequential damages (additional expenses which you may incur as the result of faulty repair or service.) Some states do not allow the exclusion or limitation on incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Automotive Repairs Excluded from the NAPA AutoCare "Peace of Mind" Warranty
This warranty does not cover repair(s) or replacement(s) except as listed in the section "What is Covered by this Warranty", even though the independent AutoCare Center may offer other services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below.
Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive axle/differential assembly.
Any repair or materials related to auto body repair work.